Ser ikke ut til at man innrømmer mye feil her. Problemet har jo vart over flere år.
Men det er tydeligvis "en nyhet" for LUTV.
Hi Hallgeir,
We are sorry for the inconvenience caused by the error that you experienced while using our service.
We understand that this has caused frustration and we want to assure you that we take this matter seriously and we were committed to resolving it as quickly as possible.
We did identify the cause of the error and our team worked diligently to implement a fix, this resolved the issue and the service was resumed. As this was resolved, we are not processing refunds at this time.
In the meantime, we have put measures in place to minimise the impact of the error on the service.
Thank you for your understanding